notageek

I had a delightful encounter while I was stuck in the pharmacy by myself the other day.

Young gentleman and his mother came up to my counter with a new prescription. Mother realized she didn’t have the insurance card and ducked off to call the dad to ask him to fax it in. Young gentleman and I filled out his patient profile, including allergies, current medications and insurance carrier, and then his dad’s fax came in. I verified the profile information with his mom, and everything was correct. And he spoke clearly and he was patient and polite.

And he was 13. I have 21-year-olds who can’t do that. Hell, I have 35-year-old patients who can’t do that.